Friday, May 28, 2010

Windows 7 Error 651

There is a well-known bug in Windows 7 that is the cause of the 651 error code. It seems that when you try to connect using PPPoE connections in Windows 7 you may be greeted with an error code that reads: Error 651: The modem has reported an error. If you are not using a modem to connect, the error code may report some other connecting device as the cause of the error.

Before you attempt to fix the error, it is helpful to know what the terms stand for. PPPoE stands for Point to Point Protocol over Ethernet, which is a method of transporting traffic over an Ethernet connection to the Internet using broadband. RAS, or Reliability, Availability and Serviceability, is a characteristic of mainframe computers. RASPPPoE is the method that Windows uses to establish connections over Ethernet adapters. An internal issue with the RASPPPoE is the reason for the connection errors.

Interestingly enough, these same connections would not bring up an error message in Windows XP or Vista. This bug in Windows 7 has been identified and, while it is being worked out, there are a few solutions that can resolve this problem. The root of the issue with connectivity in Windows 7 seems to be a problem with the version of the RASPPPoE driver file that is specific to Windows 7.

The first thing to do when faced with this type or error is to disconnect and reconnect to the Internet. After disconnecting and reconnecting, you should restart your computer. You can also try resetting your modem and / or router, by unplugging them; leaving for at least 15 – 30 seconds and then plugging them back in. If neither of these options helps, then you may have to rename the RASPPPoE driver.

You can rename the RASPPPoE driver file by going to Computer > C > Windows > System32 > drivers. In this folder, you will find the raspppoe.sys file. By right-clicking on the file name, you can rename the file to something different like raspppoe_orig.sys. After completing these steps, attempt to connect.

Windows Vista does not have the same bug as Windows 7, so as a last resort you can download the Windows Vista driver file and replace the old driver with the Vista file. It is possible to download the Windows Vista raspppoe.sys file from the Internet. Once you have downloaded the Vista file, save it to C > Windows > System32 > drivers. After saving the new file to the C drive, attempt to reconnect.

If for some reason you are still not able to connect, you should notify your Internet Service Provider or Windows 7 support for assistance.

Wednesday, May 26, 2010

The BIOS Beep Error

If you hear beep beep beep coming from your computer at startup, this is often the sign of a BIOS error. BIOS is the acronym for basic input/output system, which consists of software that is built in to your computer. On a personal computer, the BIOS holds all of the necessary codes that control the keyboard, monitor and disk drives. It controls and determines what a computer will be able to do without accessing another program. Every computer system has a different BIOS.

When your computer starts, it automatically checks the system to make sure everything is running properly. If everything goes as planned during startup, you will hear one long beep. A system with a BIOS in good working order will display information about the computer at startup then offer the beep as a sign of good health. This long beep is normal and means that your computer is running as it should.

If you are among the unlucky ones who hear something other than one long beep, you may have issues with your BIOS. Most non-BIOS errors actually say the word error on your screen with a series of letters and listed either before or after the word error, but BIOS errors come in the form of beep codes. There is a very lengthy list of BIOS errors and beep code errors that can be accessed by doing a search for BIOS errors. A combination of short beeps at startup may mean one of the many BIOS errors out there.

The number of beeps that you hear is actually telling you what the problem is. The documentation that you received with your computer will identify the BIOS manufacturer, the BIOS beep codes and what they mean. Your BIOS manufacturer should also have a website that identifies these codes to allow you to look them up and troubleshoot through the codes for your particular system.

Every computer has a BIOS, but the specifics will depend largely on your system. For example, in Windows XP, one long and three short beeps indicate that the monitor or video RAM has failed. In order to fix the error, you will need to know what the beep codes are trying to telling you before you can determine if you can fix it yourself or will need assistance from a trained technician.

The best way to deal with a BIOS beep error is to identify what series of beeps you are hearing. Once you have identified the meaning of the beep codes, you can troubleshoot through the error. Some errors are very simple to fix, such as low battery or a corrupt disk. Others may be more fatal errors having to do with problems with the RAM or motherboard. If you are worried about trying to repair your BIOS yourself, you can contact any computer repair shop for technical support.

Monday, May 24, 2010

Code 39 Error

A code 39 error is a fairly common system error that may occur for a variety of reasons. The most common reason is due to a problem in the device manager, but there are other things that may be the culprit. The most common reasons for a code 39 error include:
  • Viruses
  • Spyware or malware
  • Registry problems
  • A missing driver
  • An error with the device manager due to recently installed programs
You may be met with the following message: “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. Code 39.” When you attempt to access one of the drives connected to your system, such as the DVD or CD drive.

You need to identify the location of the problem before proceeding with the steps to fix it. Pay attention to what you are doing when you receive the error message. For example; if the error appears when you try to access your DVD, it is more than likely that this is the location of the error. Isolating the error will save you time later.

How to Correct Code 39 Errors

If you have recently installed new hardware, made changes to your system or loaded software programs, you can try uninstalling the device, software or updates that you have installed and restarting your computer. If the error code persists, this is not the cause of the code 39 error.

You can rule out viruses and spyware or malware by running a thorough virus scan on your computer, including all drives. This is always an advisable option, as it is not uncommon for a simple virus to be the cause of many system errors. Again, restart your computer after the scan to see if the error continues to appear.

If the error code still remains it appears that neither a virus nor the hardware installation were the root of the problem. It is possible that the error may be due to a problem with the device manager itself. You can update your device manager by taking the following steps:
  • Right click on Computer or My Computer. In Windows 7, go to Control Panel.
  • For operating systems that are not Windows 7, click on View System Information, and then click on the Hardware tab and select Device Manager. In Windows 7, click Device Manager directly from the Control Panel options.
  • From the list on the screen, identify the drive that is having the problem; i.e. CD or DVD. This may have a yellow exclamation point next to it.
  • Double-click the device to open the properties window. From the driver tab, select Update Driver.
  • Follow the instructions on the screen as you are prompted to do so.
  • Restart your computer.
It is likely that one of the above steps will result in success. If your error still persists after you have made attempts at the fixes listed above, the error may be a result of damage to the registry. It may be necessary to update or clean your registry. Cleaning your registry can be done by downloading software applications designed for registry clean up. Be cautious if you are doing this yourself, as working with the registry does require some advanced knowledge of computers. Once changes are made to the registry they are irreversible.

Friday, May 21, 2010

PlayStation 3 Error 80028EA5 – The Unknown Error

PlayStation 3 users are no strangers to technical difficulties when it comes to the issues with connecting to the online gaming community. An error stating “You have been signed out of PlayStation 3 network (80028EA5)” lets users know that there is a problem on the online gaming front. This problem is typically a connection issue that will not allow the gamer to sign in.

The interesting thing about this error is that it usually occurs when a gamer has been playing, logs off, and then, when the time comes to reconnect, the error code just appears. According to most users who receive this error message, they have done nothing different that would prevent reconnection to the server. Trying frantically to fix this annoying little error will serve no useful purpose. In most cases, the technical problems are more often that not a result of a problem on the server end of things.

Knowing what you are trying to fix is far better than trying to fix something blindly. Unfortunately, error code 80028EA5 stands for unknown error. This is a catch all error that is applied when something goes wrong, but it cannot be specifically identified. It is just a way of letting the user know that something has gone wrong.

When you encounter an unknown error, the fix can be anyone’s best guess. Most likely, it is the result of something unrelated to the user or the system, but rather a bigger issue that involves the entire network. For those that are unlucky enough to get the unknown error, there can be an array of very general reasons why this may occur. Based on the history of this type of error, one of the following may be a cause for the 80028EA5 error:
  • Technical problems with the actual server that causes connection issues.
  • A heavy usage time causing an overload to the network.
  • Upgrades to the system as a whole, unrelated to individual connections or systems.
The best advice when you receive a PlayStation 3 error code that is unknown or one that reads 80028EA5 is to wait it out. Try occasionally to reconnect and see if the issue resolves itself. If possible contact other gamers to see if they too are experiencing the same type of issues. If they are, it is more than likely a network issue that you will not be able to resolve by troubleshooting your system.

If the problem persists for more than a day, contact SONY support to get a better idea of the cause of the error and how long you will be expected to be inconvenienced by it. The good thing about this error is that it is not your fault and it is not a serious issue that will affect your system. The bad thing is that you do not have the power to fix it and you will be out of commission until the powers that be resolve this unknown error.

Wednesday, May 19, 2010

Insight into SQL Database Errors

SQL stands for Structured Query Language, which is a standardized computer programming language that obtains information from certain databases and makes it understandable. Each specific computer application will have a unique version of SQL that incorporates features that are specific for that particular application. Regardless of some of the unique content for each application, SQL has some basic components that make it universal for all SQL databases so there is commonality among the language.

The core function of SQL is to interact with queries, modify data and manage databases that will allow for the retrieval, update, insertion and deletion of data in standard and/or remote databases. Since the development of SQL in the 1970’s, many versions of the SQL language have been released and adopted. The database and the SQL language has allowed for a much easier, more costly way to manage information on a large scale.

There are several errors that can be generated by SQL, with each error message having an associated number that specifically identifies what the error is. This is designed so the user can lookup the error and take steps to correct it manually before having to seek outside assistance.

Looking quickly at a SQL generated error, it would appear that it is a garbled mess of letters, numbers and words that don’t mean anything. This is actually not the case at all. Out of all of the errors that exist, the SQL errors actually tell you something useable about what is going on.
Every SQL error will have a message number, severity level, state of error and error message included. These parts make up the error that is received by the user. For example, if you receive an error message that states the following: Msg 208, Level 2, State 1, Line 110, Length of text, or image data to be replicated exceeds configured maximum, this is what it is telling you:
  • Msg 208 is the message number, which identifies the type of error you are dealing with.
  • The severity level is indicated by a number between 1 and 25, the more severe the error the higher the number.
  • The state of the error is the source of information that relates to the origin of the error location. The states are given a value between 1 and 127 and tell you where the error is located on your document.
  • The error message is the actual description of the error that provides the user information in words about the error.
A SQL error may occur when the information being added, deleted or changed in a database does not follow the rules of SQL. The database needs to understand the data in order for the system to work properly. When the instructions for use are not properly followed, either by the active user or the programmer, this may result in an error. The error code, such as the one listed above, provides the information necessary to repair the error, allowing the form in the database to again begin to function properly.

Of course, if you are working remotely or trying to input data into a website and come across a SQL error, there is not a lot that you can do. Your best bet is to pass the information on to the webmaster of the site so they can rectify the situation and get the site’s database up and running again.

Monday, May 17, 2010

A Volume on the Hard Disk is Corrupted

Strange error messages, unusual sounds, a hard disk that sounds like its churning inside the computer case may all be signs of a corrupted hard disk. You may receive an error message that states: A volume on the hard disk is corrupted, file is corrupted or data is unreadable. These error messages are the computer’s way of telling you that something just isn’t right on the inside.

Maintaining the integrity of your hard disk is very important for a good working system. We sometimes just take for granted that things are going to work without us having to maintain them. Everything needs some level of maintenance; so, realistically speaking, it is not unreasonable to expect that we will have to do some routine maintenance on the computer systems that work so hard for us every day.

A hard disk problem can be serious. The hard drive is what makes everything work. The good news is that not all errors that show themselves as hard disk errors are because of a problem with the disk itself. Rather, these errors may be due to external factors, such as corrupted files or a virus, that are affecting the hard disk. These external factors will cause an error to appear, indicating that there is a problem, not with the hard disk, but because of other factors causing the disk not to work properly. Regardless of the cause of the problem, there needs to be some resolution and repair.

To remove simple errors that can be causing issues with your hard disk:
  • Scan your system for viruses and remove potentially harmful files. Make sure you have an up to date, reputable anti-virus program on your system. If you do not, you should get one and use it frequently.
  • Clean your disk using the disk cleanup utility.
Disk Cleanup

For Windows based programs, disk cleanup can be performed in the following way. Click Start > Programs (All Programs) > Accessories > System Tools > Disk Cleanup. For Apple users, disk cleanup is performed in basically the same way. The disk cleanup utility is located in the Applications folder under Utilities, or you can go to the Disk Utility Help menu to identify how to perform this disk cleanup.

The disk cleanup will then provide an analysis of your disk space and you can follow any additional instructions to clean each of the various categories of files. This doesn’t take long and you will notice an improvement of the performance of your system. If you so choose, you can delete files that you are no longer using by also following the prompts to delete. Be careful not to delete files if you do not know what they do, this could interrupt your system if these files are attached to your operating system.

The disk utility cleanup not only frees up space but it also automatically repairs the startup disk volume that may be having issues. This process is a multipurpose fix that can work wonders for your system function.

Saturday, May 15, 2010

My Hyperlink Isn’t Working

A hyperlink is a convenient shortcut to another location or file. Usually found in an e-mail, web page or document, people insert hyperlinks to allow the reader to quickly be directed to another location by clicking the link. It is a direct connection from one document to a website or another document.

Hyperlinks are easy and convenient to use because they eliminate several steps that are usually needed to get from one place to another. Without hyperlinks, readers would have to close or minimize the document and physically type in another address to get to a different location.

Hyperlinks are one of those things that can easily be taken for granted. When an error occurs, the user realizes just how handy they are. The most obvious sign that there is a problem with a hyperlink is when nothing happens when you click on it or some type of error code pops up.

It is difficult to determine the real reason why hyperlinks suddenly stop working. The following are just some possible reasons why clicking a hyperlink may not work:
  • Installing Windows updates or add ons,
  • Installing or uninstalling browsers,
  • Installing plug ins or add ins,
  • Using Windows registry cleaners, and
  • The person who sent the link to you may have made a typing error.
First eliminate if the problem is a typo by checking other links or contacting the person who sent the link to you. This is usually the most common cause of a broken hyperlink, and the easiest to fix. If this is the culprit, consider yourself lucky and move on. If it is not a typo, it is still possible to fix a broken hyperlink by trying a few troubleshooting options.

If one of the following options works, it is not necessary to proceed to the next option, as you have found the solution. If one option does not provide results, move on to the next until you have solved your problem.

Reset your Browser Default to Internet Explorer

You should do this even if you plan to later use another browser such as Firefox. To reset your browser take the following steps:
  • Open Internet Explorer.
  • Click on the Tools menu from the toolbar.
  • Select Internet Options.
  • Click on the Programs tab.
  • Click the Make Default button.
  • Click OK.
  • Go back and test the hyperlink to see if this has fixed the problem.
Re-register Windows DLL Files

DLL stands for Dynamic Link Library and is the term used to describe the common files that are created and shared between the different applications used to perform common tasks such as opening a file or hyperlink. If a DLL file becomes corrupted, it will prevent links from opening properly.

The shell32.dll is the DLL file that stores information and is used to open files and web pages. If you are having difficulties opening hyperlinks, it will not hurt to re-register this file. To do this, you need to do the following:
  • Close any open programs.
  • Click Start and Run. To open the Run dialog box in Windows 7 and Vista, you need to press the Windows logo key on your keyboard and the R button at the same time.
  • Beside Open, type regsvr32 shell32.dll.
  • Click the OK button.
  • The prompt should then tell you that the process was successful.
  • You may need to restart Windows for the registration of the dll file to take effect.
Hopefully one of these three options should fix the problem with a broken hyperlink. If the problem persists, you should contact your system administrator for further assistance.

Wednesday, May 12, 2010

DNS Server Errors

DNS stands for Domain Name System, which is a system of servers that are located in the Internet universe that translate domain names into Internet Protocol or (IP). This system is what handles Internet connections, as well as the routing of e-mail messages.

When you sign up with an Internet Service Provider (ISP), you will be told to set your DNS servers. There are typically two servers that provide a domain name for an address that will allow you to communicate with the Internet. A DNS server error message may surface if there are issues with the connection to the web page you are trying to view. You can attempt to reload the current page by clicking on the reload button to see if this resolves the issue. The error message may just be a quick glitch that will only take a click of the reload button to resolve. If this remedies the issue, consider yourself lucky.

A DNS error may occur because the servers are not well maintained or have bugs or errors that then trickle down to you, the user. Errors and problems occur with domain names and connections just as errors and problems occur with your computer system. If you run into these issues, it is a possible sign of DNS problems. These problems may not be something that you can correct, but rather may be issues with the ISP. If the issue is due to the ISP, it will probably be resolved in a short time. Be patient and continue to try to access the page or contact the provider. If you continue to be met with the same issue, you can take steps to manually replace your DNS server.

Resetting your DNS server is the best option to avoid future issues. Before changing your DNS settings, you should write down your current DNS server address in the event that you want to return to these settings at a later time. These instructions for resetting or replacing your DNS server are specifically for Windows users only:

  • Click Start.
  • Select Control Panel.
  • Click on Network Connections or Wireless Network Settings if you are connected wirelessly.
  • Click on Local Area Connection or Wireless Network Settings depending on the connection you are having trouble with.
  • Click Properties and highlight Internet Protocol.
  • Click Properties again and check the box beside the Obtain DNS server automatically selection. If you wish to change this and manually insert your own DNS server, you can consult with your Internet Service Provider to obtain a different address.
  • Click the OK button.
  • Click Close twice.
  • Close the Network Connection box.
  • Test your new settings by trying to access a website.

Changing, resetting or replacing your DNS server does not have to be forever. You can follow the same instructions to change from a new server back to your old settings should you choose. Chances are, if you are having trouble connecting, it may be an issue with the DNS. You shouldn’t be afraid to change this when and if necessary. Your Internet Service Provider can also assist you with any issues you may have troubleshooting through connection problems.

Monday, May 10, 2010

Fatal Exception Errors

Some errors are so minor that they can be compared to a button falling off of your coat. It isn’t exactly the end of the world, but it is an inconvenience. You have choices: you can sew the button back on or you can get a new coat. For most of us, getting a new coat would be far more expensive than just grabbing a needle and thread and fixing the button. The same concept is true with many of the errors we encounter with our computers. Most errors, even ones that claim to be FATAL, are relatively minor and can be fixed with much less pain than dishing out hundreds of dollars for a new computer.

Fatal exception errors are Windows-based errors. The codes following the term fatal exception error generally communicate the specific error that has occurred by listing a sequence of letters and numbers after the words. A fatal error may state one of following phrases after it:
  • Attempts to access to an illegal instruction have occurred.
  • An invalid code or data has attempted to be accessed.
  • You have insufficient privileges to continue with the operation you are attempting.
The reasons these errors are called exception errors is because when these circumstances arise, the program returns an exception to the computer’s operating system that prompts an error code known as the fatal exception error. The series of letters and numbers after the message is an actual address where the exception occurred. This address provides the information for the error.

There are many conditions that can cause a fatal exception error message, which means that there are as many solutions as there are errors. Until you get the error and its proper address, it can be difficult to provide specific instructions to troubleshoot through the situation. Common causes for the fatal exception error include:
  • Settings being wrong,
  • Conflicting drivers, and
  • Errors with installed programs.
Clean booting your computer is the best first step to solving the issue of fatal exception errors. It is difficult to provide step by step instructions on a clean boot because the instructions vary depending on which Windows operating system is installed on the computer. Regardless of the version, there is the option to perform a clean boot on all Windows-based systems.

This is generally the same until you get to the System Configuration tab. By going to Start, Programs, Accessories and then System Tools you will come to the next step of the process. Under the System Tools menu, a System Information command will lead to the Systems Configuration tab.

Performing this task is a preventative measure. It will not only eliminate fatal exception errors, but may prevent other errors that have been sitting dormant just waiting to surface.

Saturday, May 8, 2010

iPod Errors

Those who are tuned in to the world of electronics know that the iPod is a popular device that plays music through digital technology. Since the first iPod was introduced by Apple in 2001, several other more advanced models have been introduced to the market. Each model varies in data storage and other capabilities. The classic model uses an internal hard drive to store media for use while the newer models use flash memory systems to store the media because they are smaller in size and this flash technology allows them more storage capacity.

We know by now that using a computer means dealing with error codes regardless of whether your use is to surf the internet or download music. The iPod uses a popular software package called iTunes to transfer music from the computer to the device. Electronic devices have their fair share of error codes; a slightly different set of numbers and letters that let you know when your device just isn’t functioning properly.

The reality is that although the error codes read differently, they are basically communicating a malfunction in the system to the user and looking to the user to fix this to allow the program to continue running properly. The following are a two of the most common errors that will be displayed on the LCD screen if an iPod is malfunctioning:
  1. The sad faced icon. This usually means that there is an issue or a symptom that is causing the iPod to not be recognized in either iTunes or Windows. Solution: Ensure that you have the most up-to-date software installed on both your iPod and your computer. Reinstalling or updating the software should remedy the issue.

  2. The iPod displays an exclamation point, which usually indicates a connection problem. Solution: Charge your battery by connecting your iPod to your computer. Look to see if the exclamation point changes to a lightning bolt icon. This icon indicates that the battery is charging. If the exclamation point still remains after the battery charge, the iPod may be locked up. Try resetting it. If charging or resetting does not correct the issue, you may have to obtain service from a technician.
As always, any error that cannot be fixed using the common troubleshooting techniques may be a sign of a bigger issue and should be checked out by a trained technician.

Thursday, May 6, 2010

Fatal Error 1603

The word fatal usually puts people into a panic, due to the fact that when we use or hear the word fatal it is not in combination with good news in real life or in the computer world. Fatal errors can often have fatal consequences to your system if they are not addressed.

When you are attempting to run or install an application on your computer, you may receive one of many types of fatal error messages. Two very common fatal error messages are: Fatal Error 1603: Occurred during Installation, and Error 1603: General Windows Installer Engine Error. Increase Disk Space requirement in Setup.ini and try again. These error messages are basically telling you that you don’t have enough space to install or run an application.

The lack of disk space for the size of the application you are attempting to use is the most common reason for Fatal Error 1603. You can check to see if you have enough room on your hard drive by checking the amount of free and used disk space. Start by double clicking on My Computer (Computer in Windows 7). Right click the drive where you are attempting to install the program and select Properties. Click on the General tab and check the boxes where free space is indicated. Make sure that you have enough free space to install the program. As a general rule; double the amount of space that the software indicates is necessary for installation to determine how much you will need to successfully install it.

If you realize after checking that you do not have enough space, you can take one of the following quick and simple steps to increase your disk space:
  • Empty your recycle bin. You would be surprised how much space is used up by the files sitting in the recycle bin. Although you have deleted them from your computer, by sitting in the recycle bin, they are still on your computer somewhere.
  • Remove installed programs that you are not using. The best way to do this is to uninstall them through Control Panel and clicking Add Remove Programs or Programs and Features (in Windows 7). Select the programs you want to uninstall and click change/remove or uninstall.
If these two options do not provide enough free space, you should try a disk cleanup. You can perform the disk cleanup process by first clicking on My Computer. Select the drive where you are attempting to install the application and right click on that drive. Select Properties and then click on the General tab. Below the boxes where the free space is indicated, there is a Disk Cleanup button. Click the Disk Cleanup button and then click OK to start the cleanup process.

Increasing disk space using one or all of the previous methods is a good first step to remedying Fatal Error 1603.

Tuesday, May 4, 2010

About:Blank – Otherwise Known as the Hijacker

How many times have you tried to connect to a web page and nothing shows up except for a little message in the corner of the screen that says About:Blank, or something of the sort? This message can be a big problem for unsuspecting web browsers. Not only is it inconvenient, but it can cause a great deal of damage to your system.

The common definition of hijack means to take something by force. About:Blank does just that; it hijacks information from the web page you are trying to view and from your system. It is otherwise known as a homepage hijacker or the HoldOldSP hijacker. Basically, a hijacker is spyware or a virus that is seeking to damage your computer system or hack into information that you have on your system. There are several variations of the same hijacker that can cause different forms of damage to your computer. If you receive an About message, you can be fairly certain that you have some traces of spyware on your system.

The most common form of About messages are About: and About:Blank, with differences usually due to the browser being used. These messages are usually displayed either as blank pages or partial or unidentifiable information. There are many different about:blank spyware versions floating around. Being aware that About is a dirty word can keep you on the lookout for potential threats to your system.

What normally happens when you type a URL or address into your browser is that the browser uses the URL to identify where the information you need is located and retrieves it for you. If you receive an About:Blank message instead of the information you were searching for, chances are that a hijacker has taken the information you were looking for and replaced it with a blank document. The document may look empty to the user, but actually it is a URL scheme that is used to load blank pages into other browsing options. Once the blank page is loaded, it can then be modified by the spyware that now exists on your computer.

The About:Blank hijackers are difficult to remove manually and are persistent in their efforts to gain information from your computer system. Hijackers are known to make changes to the computer registry, which can cause havoc to your computer. Even the best spyware programs have been known to be unsuccessful in removing all of the traces of About:Blank hijackers.

If you receive an About:Blank message, you should take the following steps to rid your system of them right away:
  • Close all of your browser windows.
  • Go to the Start menu and select Run.
  • Type cleanmgr and click OK.
  • Download XoftSpySE and run this on your computer.
  • Reboot your computer following the scan.
  • Scan your system a second time using XoftSpySE, which should remove any leftover traces of the spyware on your system.
Some spyware can be difficult to remove and persistent in its efforts to gain information from your system. The best defense a computer user has against spyware is a good, up-to-date virus protection and spyware program. It may not prevent everything from leaking through, but it will offer more protection that you will have without it.