Internet Explorer 9 Stopped Working Error

After installing the latest version of Internet Explorer, many people have had problems while trying to browse. Two of the most common complaints is that Internet Explorer 9 stops responding while moving from site to site or an error occurs when trying to launch IE9. In both of these cases, a pop-up window appears with the following message: “Internet Explorer has stopped working.”

When this pop-up window appears, Windows shuts down IE9 and attempts to find a solution to why the browser stopped responding. After searching for a solution, Windows notifies the user on whether the problem has been solved or not. The reason that this error occurs in the first place is due to IE9 entering into a loop that basically has no end. As a result, IE9 shuts itself down.

For obvious reasons, it can be very annoying to have your Internet browser constantly hanging or shutting itself down. The following steps should stop this from happening:

• After the error has been encountered, restart your computer
• Launch Internet Explorer 9 in No add-ons mode by completing the following:
• Click Start – All Programs – Accessories – Systems Tools
• Click Internet Explorer (No Add-ons)

If IE9 opens correctly and no error message is encountered, then it is likely that the error is being caused by an add-on. To determine which add-on is causing IE9 to crash:

• Close IE9 (No Add-ons) and launch IE9 as usual
• Click on Tools – Manage Add-ons to open the pop-up window
• Make sure that Tools and Extensions is highlighted and then change the drop down under Show to All add-ons
• Select all the add-ons by clicking holding down CTRL-A and clicking on an add-on in the list
• Click Disable all in the lower right corner and then close the pop up window
• Browse as usual and see if an error occurs

If you browse and have no problems, then at least one of the add ons is causing the error message. To determine which one, open the Manage Add-ons window and enable one add-on at a time. Once you have found the add-on causing the problem, you can delete it (and re-install if necessary).